Frequently asked questions

Start with an enquiry or consultation request. We will understand your requirements, confirm whether the work is within our scope, and share a written engagement scope with the documents we need before any work begins.

Fees depend on the scope, complexity, volume of transactions and timelines involved. We confirm fees in writing after understanding your requirements, before the engagement starts.

Yes. Most of our work can be carried out remotely, with documents exchanged securely through the client portal and meetings held by video call.

Client information is accessed only by the team working on your engagement and is handled in line with our professional obligations of confidentiality. Documents are exchanged through a secure portal rather than email wherever possible.

Typically Form 16 or income details, bank interest certificates, capital gains statements, deduction proofs and your login access to download Form 26AS and the AIS. We share a specific checklist for your case.

It depends on your turnover, the nature of your supplies, whether you supply inter-state or through e-commerce operators, and other conditions in the law. We assess your specific situation.

No. Refunds, registrations and the outcome of assessments are determined by the relevant authorities. We focus on accurate work, complete documentation and clear representation of your position.

A secure area where existing clients can share documents, see the status of engagements and requested documents, and message the team. Access is by invitation only.